News relating to local utility services in the parish.

Useful advice if you are thinking of changing your ISP in 2021 & Mobile operators agree deal to improve UK’s rural coverage

Please see below information provided by CSW Broadband

Useful advice if you are thinking of changing your ISP in 2021

Consumers in the UK face a confusing choice of different broadband providers and networks, which is getting worse as a growing number of new entrants enter the market. In fact, trying to find a new ISP can sometimes feel like walking through a minefield.

If you are looking for a new ISP but find the myriad of options available to you a little bit confusing, the ISP Review’s new ‘UK Best Broadband ISPs for Homes – 2021’ guide may be able to help by offering a simplified overview of the top options.

The guide puts together the editor’s pick of top ISP options in terms of quality and affordability. The ISPs featured in the guide are picked based on a mixture of criteria, including reader feedback, Ofcom quality / complaint scores, third party awards and reviews from multiple sites, to name but a few.

As well as categorising ISPs by price and quality, a third category – Commendations – also highlights alternative network ISPs that also deserve praise – based on the above criteria.

Consumer champions Which? have also recently published their ‘Best and worst broadband providers 2021’ report.

They note that while the best broadband companies offer a great service at a great price, provide a fast connection that you can rely on, and are on hand to help in the rare instance that something goes wrong, many broadband providers still don’t deliver on those fronts.

While you have to pay to download the whole report, it is worth noting that this survey is based on the real-life experiences of thousands of customers across the UK and may prove to be money well spent if you are thinking of changing broadband provider and would like further information on choosing your next ISP.

Mobile operators agree deal to improve UK’s rural coverage

A number of publications, including Computer Weekly have recently reported that three of the UK’s leading mobile operators have agreed a deal to build and share infrastructure to boost 4G coverage and improve mobile connectivity in hard-to-reach places.

 

In the first stage of the UK government’s Shared Rural Network (SRN) programme, which aims to support the deployment of 5G and extend 4G mobile coverage to hitherto badly served rural areas, O2, Three and Vodafone are joining forces to build and share 222 new mobile masts to boost rural coverage across the country.

The £1.3bn SRN programme was first proposed in October 2019 and has been made possible through a partnership of the UK’s four major telecoms operators – EE, O2, Three and Vodafone who will work to close almost all partial “not spots” – areas where there is only coverage from at least one but not all operators.

Their initial investment of £532m will then be supplemented by more than £500m of government funding to eliminate total not spots – hard to reach areas where there is currently no coverage from any operator.

The exact location of the masts – most of which will be built in rural areas – are not being disclosed until planning permission has been approved. Construction will start this year and is set to be completed by 2024 in line with the agreement reached with the Government and Ofcom.

The three mobile operators will now engage with local stakeholders and other key parties to ensure what the UK government calls a “timely and efficient” roll-out that delivers 4G connectivity in rural communities, offering customers in very remote areas increased choice and fuller value from their contracts where they live, work or travel.

New Fuel Voucher and Support Scheme

Attached and below is information about the fuel voucher and support scheme launched in Solihull to help vulnerable families and households who are struggling to pay their fuel bills due to loss of income or increased fuel use.

Solihull Council have provided funding in recognition of the additional burden the COVID-19 outbreak is having on vulnerable families and households who are struggling to pay their fuel bills due to loss of income or increased fuel use. The scheme supports people in the following ways:

  • Debt write off (up to £250) to those who are unable to pay their fuel bill and have been in debt with their energy supplier for the last six months and are unable to set up a debt payment plan with their supplier.
  • Energy Bill Support. Provision of funds to help with payment of energy bills of £49 for households, maximum of 3 applications. Further details can be found on the attached flyer.
  • Additional support in the form of energy advice such as tariff advice, Priority Service Registration with Western Power, accessing Warm Homes Discount, if applicable and onward referrals e.g. income maximisation, access to other funding for energy efficiency measures e.g. heating and/or insulation. 
  • Boiler servicing and chimney sweeping to ensure householders have a safe and warm home.
  • Boiler repairs to ensure no family is left in a no heat situation.
  • Boiler replacement if repairs cannot be undertaken and no other source of funding is available.

More Details can be found in the 2 documents below

Solihull Warner Winter Flyer

Warmer Winter Fuel Vouchers

Superfast broadband in your area – information for Tidbury Green – provided By CSW Broadband

CSW Braodband has provided the attached information, which provides details of the areas that the CSW Broadband Project has been upgraded within our local area. 

CSW advise that the purpose of this information is to raise awareness, particularly amongst residents within the parish who may not be aware that they may be able to order a superfast broadband service.  

As well as providing information on the coverage in your area, the content attached also provides residents with information on the benefits of superfast broadband and information on how to order an improved service.

Superfast Broadband

Broadband Upgrade By BT Openreach

Superfast broadband is now available in parts of Tidbury Green!

CSW Broadband has now brought superfast broadband to parts of Tidbury Green! Cabinet Wythall 3 has been upgraded meaning that many properties connected to the upgraded cabinet can now order the improved service. What this can do is to shorten the time to download and upload data (by typically a factor of 7 or 8 times) making the use of the internet that much more enjoyable and enabling films and video in HD to be watched without stuttering or freezing.

To check which cabinet you are connected to and what speeds you might achieve enter your address/landline number here: https://www.dslchecker.bt.com/

There are a number of different Internet Service Providers (ISPs), and it is best to check carefully as there are a wide range of packages available, with some including telephone calls and even TV options. For impartial advice and to see which might be best for you visit http://www.moneysavingexpert.com/phones/cheap-broadband or http://www.uswitch.com/broadband/packages/

You may also wish to use a broadband comparison site such as one or more of the following:

www.broadbandchoices.co.uk/

www.uswitch.com › Broadband

https://www.cable.co.uk/compare/broadband/

The CSW Broadband website has lots of information about Internet Service Providers, a very useful jargon buster to help you to get through the sometimes baffling terms surrounding broadband, and lots of self-help guides so that you can get the most from your new, improved service http://www.cswbroadband.org.uk/about-broadband/

Happy surfing!

Sign up to receive an e-newsletter direct to your inbox at http://www.cswbroadband.org.uk/contact-us/subscribe-to-email-newsletter.